AllCalls offers multiple inbound call types so agents and agencies can choose the level of quality, filtering, and pricing that fits their business.

Common call types may include Raw Calls, 25-second calls, 80-second calls, Inbound TV calls, AI-screened calls, Spanish calls, Medicare calls, Final Expense calls, Hospital Indemnity calls, and other campaign-specific call types.

In general:

Raw calls are usually lower-cost calls with less filtering or a shorter qualification process.

Qualified or timed calls, such as 25-second or 80-second calls, are typically billed only after the call reaches the required duration.

AI-screened calls include an additional AI intake or screening layer before the call is routed.

TV inbound calls are generated from television campaigns and may have different pricing because of the media source and consumer intent.

Pricing depends on the call type, vertical, language, source, and campaign. The best way to compare options is to review the available call types inside your account or ask our support team for the current pricing points. We offer tiered discount pricing based on your volume. If you manage or are part of an agency, feel free to schedule a free demo with our sales team. We will gladly review your traffic and customize the best possible rate to fit your unique business needs.

The primary differences between these two options are the level of upfront filtering, the qualification process, and the cost.

Medicare Spanish Raw Calls: These are lower-cost calls designed for agents or teams who prefer to handle the qualification process themselves. They feature minimal upfront filtering, allowing your team to maximize lead volume at an efficient price point.

Regular Medicare Spanish Calls: These lines utilize stricter routing rules and a robust qualification process. Most notably, they include a built-in grace period, often referred to as a "buffer period" (meaning you are only billed once the call meets the required qualified duration). Because of this added quality layer, these calls carry a higher price point compared to the raw line.

Our standard Medicare Inbound Calls are priced at $32.00 per call and come with a 25-second billable duration (buffer). Because this buffer filters out immediate hang-ups and unqualified leads, agents enjoy a stronger 25% average closing ratio.

On the other hand, our Medicare Raw Calls offer a more budget-friendly entry point at $24.00 per call with a quick 5-second connection duration. Because these are faster, unfiltered connections, they require a nimble sales team, yielding a slightly lower 20% average closing ratio.

Interestingly, despite the difference in upfront cost and closing speed, both paths balance out dynamically over time. Both lines yield an identical Average Cost Per Acquisition (CPA) of $125.00, with performance generally scaling within a $50.00 to $220.00 CPA range depending on your agents' efficiency.

Ultimately, your choice comes down to your workflow: choose the standard line for higher-intent conversations, or choose the raw line to maximize raw lead volume for a highly active sales floor.

Every single one of our calls is 100% consumer-initiated. However, the primary distinction between our regular inbound calls and our raw calls isn't how the traffic arrives; it lies in the quality controls, qualification criteria, billing rules, and pricing structures applied to them.

Raw Inbound Calls: These calls are highly cost-effective and built for speed. They feature a very short billing threshold, making them an excellent fit for experienced, high-volume teams or aggressive sales agents who prefer to handle the entire filtering and qualification process themselves in exchange for a lower cost-per-call.

Regular Inbound Calls: These calls carry a higher price point because they come with a built-in, extended billable "buffer period". This ensures you only pay for calls that meet a qualified duration, making them a better fit for agents who want to focus strictly on closing rather than sorting through fast-paced, unverified traffic.

TV inbound pricing varies depending on the specific campaign, vertical, target language, real-time availability, and current media buying costs.

Because the consumer is actively responding directly to a television broadcast or streaming ad, these calls inherently carry strong consumer intent. However, due to the nature of media broadcasting, pricing and volume will fluctuate based on the specific campaign parameters.

To find our current TV inbound pricing, we recommend checking directly inside your AllCalls account portal or reaching out to the AllCalls support team. Because rates naturally shift alongside supply, demand, campaign performance, and real-time media sourcing, our team can provide you with the most accurate, up-to-date pricing points for your target market.

We partner with a vetted network of premium traffic sources, publishers, media partners, and enterprise campaign providers to deliver high-intent, 100% consumer-initiated inbound calls.

To ensure your campaign receives the highest quality traffic, our quality assurance process relies on a robust combination of optimization tools:

Upfront Filtering & Routing: Depending on your chosen call type, traffic is dynamically filtered by vertical, state, language, availability, and your specific campaign rules before ever hitting your phone lines.

Proactive Monitoring: Lead quality is continuously managed via rigorous call source reviews, custom routing logic, call recording analysis, performance tracking, and advanced AI screening tools.

Feedback-Driven Optimization: AllCalls continuously monitors long-term performance trends. If a specific source, campaign, or call flow fails to meet our stringent quality standards or your team's feedback benchmarks, we quickly step in to review, adjust, limit, or remove that traffic source entirely.

Yes, our platform is built entirely around live, 100% consumer-initiated inbound calls.

Every call is generated when a high-intent consumer actively dials a number after interacting with an advertisement, website, landing page, or media placement. Our intelligent system then routes the live caller to an available agent or buyer in real time, based on your specific campaign rules.

Exclusivity parameters depend on the specific call type or campaign you choose.

The majority of our premium campaigns route callers on a strict 1-to-1 basis, meaning the live prospect is connected solely to your agent or agency. However, because call exclusivity can vary, some lines are routed exclusively to one buyer while other specific products may follow different distribution rules.

Your exact exclusivity rules, settings, and campaign details are always clearly outlined right inside your AllCalls account dashboard, ensuring complete transparency for your business.

The customer journey on our platform is carefully aligned with their intent, meaning the caller experience depends entirely on the specific campaign and call type they engage with.

Medicare Campaigns: The consumer is responding directly to Medicare-related advertising and expects to discuss Medicare options.

Hospital Indemnity Campaigns: The consumer is routed through an intent-driven call flow specifically tailored for Hospital Indemnity or complementary health insurance products.

If your active campaigns involve cross-selling or multiple insurance products, agents must adhere strictly to all applicable disclosure, compliance, and suitability rules.

⚠️ Compliance Core Principle: Agents must never mislead consumers regarding the product being discussed. For example, if a live transfer or inbound call is explicitly generated for Hospital Indemnity, the consumer must not be treated as though they are calling solely for a Medicare Advantage enrollment.

Maintaining clear alignment between consumer intent and your sales presentation ensures script compliance, protects your account standing, and maximizes your long-term conversion rates.

Performance on our platform is not a one-size-fits-all metric. Actual results vary significantly based on your call type, target states, carrier availability, staffing levels, internal sales processes, and follow-up strategies.

Some agents may perform very well with raw calls because they are good at qualifying and closing. Others may get better results from more qualified or AI-screened calls, even if the cost per call is higher.

The most important numbers to track are cost per call, contact-to-transfer or call-to-sale rate, enrollment or sale rate, cost per acquisition, revenue per sale, and retention or policy quality.

For Medicare campaigns specifically, there is no fixed or guaranteed number of enrollments per day, and there is no single "average" that applies to every agent.

A Medicare agent’s daily production is a dynamic metric that depends on multiple real-time variables: daily call volume, agent availability, licensed states, product competitiveness, market seasonality (such as AEP vs. SEPs), and individual closing ability. Judging a campaign based on just one or two days of data rarely yields an accurate picture.

To see a true performance trend, Medicare campaigns should always be evaluated over a larger sample size using these core metrics:

Cost Per Acquisition (CPA): Your ultimate benchmark for profitability.

Call-to-Enrollment Rate: The percentage of inbound connections that convert into a closed policy.

Average Call Length: A key indicator of consumer engagement and script compliance.

Total Volume Trends: Assessing performance over an extended pool of calls rather than daily micro-fluctuations.

Yes, we fully support a wide range of targeting and routing rules designed to align with your specific campaign goals and our real-time call supply.

To ensure the highest possible conversion rates, we always encourage you to keep your active state licenses and operational preferences updated inside our platform. Our intelligent routing system can dynamically target or filter your traffic by:

Geographic & Regulatory Parameters: State licensing, compliance rules, and insurance verticals.

Operational Readiness: Real-time agent availability and current carrier/product access.

Lead Matching Profiles: Specific call types (Raw vs. Qualified), preferred languages, campaign types, and targeted opportunity types.

Please keep in mind that advanced targeting options often depend on specific call sources, compliance guardrails, and whether there is sufficient traffic volume available to support highly restrictive filters. By keeping your account profile completely updated, you give our routing system the data it needs to deliver the highest quality, most compliant traffic. We will continuously match and route live callers that align precisely with your current operational capacity and unique business needs.

Agent Match is designed to help route calls to the agents or agencies that are most likely to be a good fit for that call.

Instead of treating every agent the same, AllCalls can use performance signals, availability, call type, state, language, campaign rules, and other routing factors to decide where a call should go.

Over time, better data can help improve routing decisions. The goal is to send more calls to the agents who are available, compliant, and performing well for that type of call.

Buffer time refers to the initial non-billable period at the start of a live call. Think of it as a built-in qualification window: you are only charged if the call reaches the required time mark.

Different call lines are designed for different sales styles, team structures, and pricing preferences.

25-Second Line: The call becomes billable at the 25-second mark. If the caller drops off or the call ends before 25 seconds, there is no charge. This option works well for teams that want a short qualification window while still keeping call flow moving quickly.

80-Second Line: The call becomes billable at the 80-second mark. This gives agents a longer window to engage the caller, verify intent, and determine whether the conversation is worth continuing before the call becomes billable.

Raw Call Lines: Raw calls are designed for buyers who prefer the lowest upfront pricing and are comfortable handling qualification quickly on their own. These calls typically have a much shorter buffer, often just enough to confirm a live connection, which allows us to offer them at a lower price point.

The right option depends heavily on your sales style. Some teams prefer longer buffers because they want more time to qualify the caller before being charged. Other teams prefer raw or shorter-buffer calls because they have strong front-end handling, fast qualification processes, or want access to lower-cost volume.

Campaigns with built-in buffers can be a strong fit for organizations that prioritize structured call handling, cleaner qualification, and more controlled sales pacing. The non-billable window gives agents time to make an initial assessment before the call becomes billable.

Yes, our platform is engineered from the ground up to support high-volume agencies and scaling teams, not just individual independent agents.

Our centralized hub provides agency leaders with the comprehensive visibility and administrative controls necessary to manage a distributed sales floor. Depending on your account architecture, your administrative dashboard allows you to:

User & Agent Management: Create separate user profiles, assign specific agents to active campaigns, and manage platform permissions.

Financial & Budget Controls: Maintain absolute control over your acquisition spend with centralized account funding, custom daily or weekly budget caps, and real-time balance tracking.

Performance & Activity Monitoring: Monitor live call activity, review comprehensive campaign results, and track granular performance metrics across your entire team.

This unified interface provides agencies with a single, reliable environment to manage call procurement, agent performance, compliance access, and marketing infrastructure at scale.

AllCalls supports compliance through call tracking, secure call recording, detailed reporting, dynamic routing rules, and strict campaign controls. Depending on your account setup, every call is logged with key details such as date, time, traffic source, duration, receiving agent, and call type.

To provide maximum regulatory protection for your business, all call recordings are securely stored in our database for 10 years.

⚠️ Important: While AllCalls provides the data and tools to support compliant operations, agents and agencies are ultimately responsible for following all rules that apply to their business.

When writing regulated products like Medicare, your team must properly utilize the platform and maintain strict adherence to all applicable guidelines:

CMS Guidelines

TCPA Regulations

State Licensing & Carrier Rules

Mandatory Disclosures & Sales Compliance

Yes, our platform includes comprehensive tools designed to help agencies closely monitor call activity and evaluate agent performance.

Depending on your account permissions, your administrative dashboard allows you to review call recordings, monitor specific call outcomes, and track conversion data on a per-agent basis. By utilizing our granular reporting, you can easily identify exactly which agents, call types, and traffic campaigns are generating the highest return on investment.

This data-driven insight allows agency owners to effectively coach agents, optimize close rates, pinpoint workflow bottlenecks, and make smarter, more profitable media-buying decisions.

Yes. AllCalls may be able to integrate with CRMs, dialers, reporting systems, or other tools depending on your workflow.

Common integration needs include sending call data into a CRM, tracking dispositions, syncing agent availability, connecting call records, or passing data into reporting systems.

Integration options may depend on the system you use and the level of customization needed. The AllCalls team can review your setup and explain what is currently supported.

AllCalls can be used from a computer, and depending on your account setup, mobile access may also be available.

Many agents and agency owners use the platform to manage call activity, monitor performance, and review account details. For the best experience, especially for setup, reporting, and management tasks, using a computer may be easier.

Mobile access can be helpful for checking activity, reviewing performance, or managing things while away from your desk.

Many agents and agencies can start quickly once their account is set up, funded, and approved for the call types they want to buy.

How fast you can scale depends on your licensed states, agent availability, budget, call type, campaign demand, compliance requirements, and available supply.

The best approach is usually to start with a controlled budget, review early performance, then scale into the call types, states, and campaigns that perform best.

White-label options may be available depending on your agency size, use case, and partnership structure.

A white-label setup can help agencies offer call routing, tracking, reporting, or agent management under their own brand while using AllCalls infrastructure behind the scenes.

Availability, pricing, and setup requirements should be discussed with the AllCalls team.